Women at Dev: Carol Quin

In honor of Women’s History Month, we’re featuring some amazing women who work here at Dev Technology. They were each asked a few questions and provided answers in their own words. Today we’re featuring Carol Quin, a Principal Business Analyst.

How did you get into Business Analysis and System Engineering?

I accidentally stumbled into business analysis. I took a circuitous route jobwise after college, tutoring and working in childcare programs, dabbling in administration of local theater and camps, before finding my first “office” job as an analyst for a start-up consulting company. I loved working with people trying to find solutions that were efficient and valuable. I enjoyed the problem-solving aspect particularly. I was good at listening to what clients wanted, and although I did not have tech training, I understood programming. I thrived at collaborating with clients to identify system functionality that could improve their business processes and information availability and transferring that understanding to the technical team that could develop the solution.

How does Dev Technology support you as a woman in tech (or a woman in general)?

Dev Technology is exemplary in providing support to their employees: All of them. As a woman, especially in technology, Dev’s leadership and culture promote and encourage learning and exploring new applications and technologies. I feel heard and appreciated at Dev. My manager and the whole Dev management is supportive. More than that; I feel like they are interested and want to help me to grow and improve. Dev provides opportunities to expand my experiences while providing quality service to our clients in the consulting world.

 What does Dev Technology’s Diversity, Equity, & Inclusion (DE&I) initiative mean to you?

I believe in the power of a diverse workforce. When I first joined Dev, it was clear that they did too. Diversity brings different perspectives. By developing, promoting, and supporting the DE&I initiative, Dev solidifies their commitment to ensuring that the company builds diversity, equity, and inclusion into the everyday culture for all employees. Even when hiring, Dev seeks smart, capable individuals to join the team, but also emphasizes our culture as part of the interview process. It is important to me to work for a company that makes it a priority. Dev hires smart, supportive, interesting, driven men, and women, and makes it clear from the start that we are team who support one another in all our differences to provide the best products for our clients.

How do you feel your work at Dev Technology makes an impact?

My current project is Cargo at Department of Human Services Custom and Border Protection (CBP) working to support our country’s importing system. It is an amazingly rewarding experience knowing that I am contributing toward maintaining and improving the (huge) federal system which brings in the second largest revenue for our country. That is impactful. But what is even more meaningful is that the Cargo team, the most diverse group of people I have worked with in my career, collaborates to provide CBP with excellent business understanding and analysis, creative and strong solutions, and technically forward-thinking solutions. People listen to one another, research alternative solutions, debate our different ideas and approaches. The solutions we build help make the job easier for those we work for and build a stronger system for our country. And, our work at Cargo impacts Dev (and all of us) by building the reputation as a company committed to its people and quality solutions for the client.

What inspired you to join Dev Technology?

When I joined Dev, I had been working for the same company for 20 years. I had started with them when they were smaller than Dev and had a similar culture of supporting their people as their most valuable resource. It was a family friendly company and for a young mother it provided the flexibility I needed to work and parent. Over time, as expected, they grew. With the growth, the environment changed. I felt less of a connection to the company and to the project. I had only been on the Cargo project a brief time when Dev won the contract. I was not thrilled to change companies this late in my career, but I wanted to stay on the project. It may sound corny, but I was inspired by the people I interviewed with and the people I worked with on Cargo every day. Dev culture and values was the deciding factor for me. It was refreshing and exciting to be back with a company that clearly valued their employees, but also sought employees with diverse backgrounds and similar values.